Links of the Week: May 30th

Friday, May 30th, 2008

Good Products Don’t Make Up for Bad Service … But They Help
Skinnycorp’s Jeffrey Kalmikoff discusses ways to truly make amends with a disappointed customer by going the extra mile.

Life, Death and Twitter on the African Savannah
Masai tribesman Joseph Kimojino is using Twitter as one way of raising awareness for the Mara Triangle wildlife park.

Tool Kit
Paul B. Brown’s New York Times small business column.

Facebook in Real Life
A humorous look at how social networking behavior might play out in the real world.


Links of the Week: November 30th

Friday, November 30th, 2007

Presented in no particular order…

Facebook and Your Privacy
Jeffrey Zeldman on Facebook’s violation of its users’ privacy.

What Makes a Great Design?
Blue Flavor’s D. Keith Robinson on quality design.

The Email Standards Project
Trying to bring better web standards support to email software.

Run Your Company From the Heart
Chuck Longanecker  blogs at Found/Read on the importance of truly believing in what you do as an entrepreneur.