Running The Ladder is the company blog of Bainbridge Studios, a tiny runt of a design practice based in lovely Tacoma, WA.
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Quick and Dirty Remote User Testing
Tuesday, May 25th, 2010 | Tom Carmony
It’s often overlooked, particularly on small-scale projects, but even the most basic user testing can provide a wealth of invaluable information for both designers and clients. We all think we know and understand how our users will interact with a product or feature, but until you sit down and spend some time observing real people in real interactions with your site or web app, you’re probably greatly overestimating its ease of use and underestimating potential sticking points for the end user.
Nate Bolt discusses a range of easy-to-implement user testing options in the latest issue of A List Apart. There’s lots of great information crammed into his piece, both on tools we’re already familiar with (e.g., Silverback, CrazyEgg) and a host of alternatives. It’s definitely worth checking out.
Quick and Dirty Remote User Testing (via A List Apart)